THE 2022 CDW AMPLIFIED SERVICES OFFER

No-Cost Technical Support for your Google Workspace for Education Domain

To ensure your institution has the technical support it needs to have a successful Google for Education journey, CDW Education is equipping IT departments with complimentary services for a limited time.

K12 districts and Higher Education organizations in the US and Canada that purchase a minimum number of Google Workspace for Education Plus licenses and Chromebooks with Chrome Education Upgrade between January 1st, 2022 and September 30th, 2022 will be eligible to receive no-cost technical support for their domain through our latest Support Stacks or our new Amplified Support for Google for Education.

Program Eligibility Requirements

Tier 1 – Support Stack

Purchase Qualifications

Program Offerings

Workspace Licenses
    • Any net new purchase of Google Workspace for Education Plus licenses above 600
    • Any purchase of Teaching & Learning Upgrade (12-month commitment) above 100
    • Renewal of Google Workspace for Education Plus licenses above 1000
    Chromebooks
    • Any net new purchase of Google Workspace for Education Plus licenses above 600
    • Any purchase of Advanced Use / LTE enabled Chromebooks with CEU above 30
Support Stack

For isolated challenges within your Google Admin console, you will select a Support Stack, which is a brief engagement with a team of Google IT specialists, to receive the solution necessary for your Google Workspace for Education to operate at its most effective level.

Find the full list of available Support Stacks here for K12 districts here. For Higher Education, view our offerings here.

Tier 2 – Amplified Support for Google for Education

Purchase Qualifications

Program Offerings

Workspace Licenses
    • Any net new purchase of Google Workspace for Education Plus licenses above 8000
    • Renewal of Google Workspace for Education Plus licenses above 10000
    Chromebooks
    • Any purchase of Chromebooks with CEU above 3000
    • Any purchase of Advanced Use / LTE enabled Chromebooks with CEU above 200
Amplified Support for Google for Education

Amplified Support for Google for Education partners your institution with a team of Google IT specialists to help your technical staff keep up with Google’s ever-evolving environment. With this annual subscription, you will receive:

  • 1:1 outcome-based sessions with Google for Education IT Specialists
  • On demand support tickets and hours available to technical staff
  • Priority escalations of support tickets to Google
  • A roadmap of recommendations for support stacks, training, and tools that are unique to an institution’s needs, challenges, and priorities
  • A Chrome device refresh or performance strategies that ease Chromebook management
  • Annual domain analysis against EDU best practices and focused on strategic goals and priorities
  • Highly responsive four-business-hour SLA
  • Full staff enrollment in to the Google Technical Collaborative

K-12 institutions only*

Ready to Get Started?

Solve your most pressing technical challenges at no cost with the CDW Amplified Servies offer. Discuss your institution’s eligibility with a Google Customer Success Specialist.

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Frequently Asked Questions

If my institution qualifies for a Support Stack, how long do I have to engage with a Google IT Specialist?

The outcomes included with Support Stacks will be delivered by the end of the year. Customers should select their Stack by November 30th to ensure they can take full advantage of their no-cost benefit.

My institution also qualifies for the Google Education Equity Program/Equitable Service Offer (EEP/ESO), can I combine that funding with this promotion?

Institutions can redeem EEP/ESO and the CDW Amplified Services Offer together. However, the CDW Amplified Services offer cannot be utilized with Google Partner Services Funds (PSF).